The
Aircraft Noise Ombudsman conducts independent administrative reviews of Airservices Australia's management of aircraft noise-related activities, including:
- the handling of complaints or enquiries made to Airservices Australia about aircraft noise
- community consultation processes related to aircraft noise
- the presentation and distribution of aircraft noise-related information
The
Commonwealth Ombudsman safeguards the community in its dealings with Australian Government agencies.
The Ombudsman’s office handles complaints, conducts investigations, performs audits and inspections, encourages good administration, and carries out specialist oversight tasks.
The Commonwealth Ombudsman is also the Defence Force, Immigration, Law Enforcement, Taxation, Postal Industry and ACT Ombudsman.
The
Telecommunications Industry Ombudsman is a free and independent alternative dispute resolution scheme for small business and residential consumers in Australia with unresolved complaints about their telephone or internet services.